Self-serve help

Short, factual answers — including the honest ones about what the product can't do. Still stuck afterwards? [email protected], everything in writing, answered within 48 hours.

Redeem your AppSumo code

Turn your AppSumo code into a working BreachHunter account in about a minute — plus the 'code not working' decision tree.

Your tier and your scan limits

What Lifetime Pro and Lifetime Team include — modules, Prove-It-Fixed, evidence packs — and the one scan bound that exists: 20 scans per hour per workspace.

Stacking codes to reach Team

How a 2nd and 3rd code raise the same account to Lifetime Team — stated plainly, including what the 2nd code does and doesn't do.

Team tier: evidence packs and how stacking works

What Team adds over Pro — tamper-evident evidence packs and white-label client reports — and how stacking codes raises one account from Pro to Team.

Your first scan, end to end

From redemption to a scored report in five steps — score, findings, Ghost Files, and the Prove-It-Fixed loop.

Refunds & AppSumo purchases — which terms apply

Two purchase routes, two rulebooks: site terms for direct purchases, AppSumo's terms (incl. the 60-day window) for deal purchases.